Privacy Policy
Last updated: June 20, 2024
1. Introduction
Aussie Lotto Pros ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aussielottopros.com and use our services.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name and contact information (email address, phone number, postal address)
- Date of birth and age verification information
- Government-issued identification documents
- Payment and financial information
- Account login credentials
- Gaming preferences and history
2.2 Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and location data
- Browser type and version
- Device information
- Website usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our lottery services
- To process transactions and manage your account
- To verify your identity and age (18+ requirement)
- To comply with legal and regulatory requirements
- To prevent fraud and ensure platform security
- To communicate with you about your account and our services
- To improve our website and services
- To send promotional materials (with your consent)
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Legal Compliance: When required by law, regulation, or court order
- Service Providers: With trusted third-party service providers who assist in our operations
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Fraud Prevention: To prevent fraud, abuse, or other harmful activities
- Consent: When you have given explicit consent for sharing
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- 256-bit SSL encryption for data transmission
- Secure data storage with access controls
- Regular security audits and monitoring
- Employee training on data protection
- Incident response procedures
6. Your Rights
Under Australian privacy law, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information (subject to legal requirements)
- Object to processing of your personal information
- Request data portability
- Withdraw consent for marketing communications
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Ensure website security and prevent fraud
You can manage your cookie preferences through your browser settings or our cookie preference center.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
- Prevent fraud and abuse
Generally, we retain account information for 7 years after account closure, as required by Australian gaming regulations.
9. International Data Transfers
Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: